OOO ERRR – a privacy policy, scary stuff! But have no fear, its quite a simple document really. We are under a legal obligation to let you know what data we collect about you and how its stored. This document also tells you how to get in contact with us if you want us to delete your data. So sit back and have a read (if your really that interested) and get to know our privacy policy. Enjoy!

Who we are

Hello! We are Little Wanderlust Stories and our website address is: https://www.littlewanderluststories.com. Little Wanderlust Stories is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Little Wanderlust Stories may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19 March 2019. 

Why We Collect Personal Data

We have a two lawful bases for processing data:

1. We have a “legitimate interest” for processing data because we are a customer service provider and need to contact customers and prospective customers in order to exist. By contacting through email whenever possible we are causing minimal privacy impact and indeed limiting interruption to customers.
   We will only contact you if we have collected contact details directly from you and not from a 3rd party marketing database.
2. We have a “contractual interest” to communicate with you if you have asked us to contact you or in order to communicate during a project or supported issue.

If we are contacting you without having obtained contact details directly from you, then we will first send an email requesting consent to communicate. In some cases we may hold details of technical configuration. If we do this then we also hold details of a primary contact. We will never release this information to anybody except the primary contact without first gaining  written permission from the primary contact.

What personal data we collect

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you fill in a contact form and click send/submit, all the details that you enter are emailed directly to us and held on our secure email server.

Subscription Forms

When your subscribe to our email mailing list you are required to enter your email and name. These details are then sent to our account on Mailchimp and held there. 

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How we use your data

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Where you have subscribed to our mailing lists we will keep your data retained indefinitely until you unsubscribe to the mailing list.

If you send us a contact form, this data will be retained indefinitely for record keeping purposes. 

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You may request details of personal information which we hold about you under the General Data protection Regulation EU2016/679.
On occasion we may levy a small fee to provide the information.
If you would like a copy of the information held about you, or believe that any information we hold about you is incorrect then please write to

Data Controller
Callum Morrison,

Andisa,
Harrogate Business Centre,
Hookstone Avenue,
Harrogate,
HG2 8ER
or email info@littlewanderluststories.com
We will respond to you within 28 days.

Your right to Erasure

If you wish to have your data deleted from our system then please fill in a contact form or write to our Data Controller using the address above, stating your request. We will confirm your request and then delete data if necessary. This will happen within 28 days.

However before you do contact us, please consider the information below:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing our Data Controller.
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.